Wednesday, August 8, 2012

thermotron F--S--->training - 1 customer at a time


Field Service Engineer

Contact Tamer Kennedy-- tell her (i said -Hi) ;)?


learn service work 1 customer at a time !!!!






Field Service Engineer Thermotron Industries is


one of the world's premier suppliers of high-performance environmental test equipment, screening and simulation equipment, vibration test systems and functional test systems and integration.


Our customers include successful companies in a range of industries who depend on reliable test equipment for a variety of testing requirements.


PROVIDENCE, RI


The purpose of this position is to continuously grow revenue and profits through building service sales volume.

1. Actively and continuously involved in preventive maintenance contracts,

2.retrofits,

3.extended warranties,

4. installations,

5.start-up, r

6.relocation packages,

7.and general service.


Service functions include :

1.
performing quality installations,

2.startups,

3.troubleshooting,

4.maintenance,

5.construction,

6. repair,

7. modifications,

8.overhauls,

9 retrofits,

10.calibration,

11. inspection

12. and servicing of Thermotron products and

13. like competitor products.

14. Must develop strong relationships with customers by acting in a highly responsive and

15..professional manner to meet customer needs.


QUALIFICATIONS: High School or equivalent




Certificate/Associates Degree in HVAC, or equivalent

experience Math skill,

good reading and

writing skills,

electrical or

electronics and

mechanical aptitude,

understands and can interpret schematics.

Desire & ability to sell service work

and build strong customer relationships

Good time management skills

Capable of effective minimum stock,

inventory management

Ability to deal with upset (angry) customers

-at all organization levels

Troubleshooting knowledge,


electrical & mechanical aptitude

Successful experience installing and servicing:

1.. residential

2.. light commercial HVAC, or

3...industrial refrigeration systems.


An Equal Opportunity Employer Thermotron Industries 291 Kollen Park Drive Holland, MI 49423

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